Shipping Policy

At FixaaMart, we work to make sure your order reaches you safely and on time. Here’s everything you need to know about our shipping and delivery process.

1. Shipping Areas 📍

We currently deliver across India.

At this time, we do not offer international shipping.

2. Delivery Time

🛵 Standard Delivery

  • Metro Cities: 3–5 business days
  • Tier 2 Cities: 5–7 business days
  • Remote Areas: 7–12 business days

Delivery times are estimates and may vary depending on your location and courier service.

3. Possible Delivery Delays ⏳

Delivery may take longer during:

  • Sales and festive seasons
  • High order volumes
  • Bad weather or natural events
  • Courier delays
  • Remote-area deliveries

4. Shipping Charges 💰

Shipping charges, if applicable, will be shown during checkout.

From time to time, FixaaMart may offer free shipping promotions on selected products or orders.

5. Order Processing 📦

  • Orders are generally processed within 24–48 hours.
  • Orders placed after the daily processing time may be processed on the next business day.
  • Once your order is shipped, tracking information may be shared with you through the available contact details.

6. Order Tracking 🔍

Once your order has been shipped, you may receive tracking details through SMS, WhatsApp, or email, depending on the information provided at checkout.

7. Delivery Attempts 🚚

Our courier partners may make multiple delivery attempts.

If an order cannot be delivered because of an incorrect address, unavailable recipient, or repeated failed attempts, the package may be returned to our warehouse.

8. Address & Contact Details 📍

Please make sure your name, phone number, and complete delivery address are correct when placing your order.

For any address changes, contact us as soon as possible before dispatch.

9. Damaged, Lost or Delayed Orders

📦 Damaged package: Please contact us within 48 hours of delivery with clear photos/videos.

🚚 Lost package: Contact our support team so we can coordinate with the courier partner and investigate the shipment.

⏳ Delayed package: Delivery delays caused by courier services, weather, festivals, or other circumstances may be beyond our control.

10. Special Shipping Conditions

📌 Bulk orders may require additional processing time.
📌 Festival and sale-period orders may take longer than usual.
📌 Remote locations may have longer delivery times.

11. Policy Updates

FixaaMart may update this Shipping Policy from time to time. Any changes will be posted on this page.

12. Contact Us

Have a question about your delivery?

📧 Email: support@fixaamart.com

FixaaMart — We Deliver. You Enjoy. 📦💚